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Manage EveryMessageCustomerSales LeadSupport RequestChannelWith eChat AI.

Manage customer conversations across WhatsApp, Instagram, Telegram, and your website. AI-powered support with real-time analytics and customizable widgets.

5M+Conversations
99.9%Uptime
500+Companies
How We Work

Smarter Conversations, Better Results

Explore how our AI Assistant, powerful dashboard, and automated workflows can transform your customer communication.

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eChat

AI Assistant
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Welcome! How can I help you today?
I want to know my order status #5502
AI
One moment please... Checking.
AI
Your order is currently in the shipping stage and is expected to arrive within 24 hours. Is there anything else?
Type a message...
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Business Growth Solutions

AI Capabilities Built Around Business Outcomes

From customer support and sales automation to knowledge management and workflow orchestration, every capability is designed to help your business scale faster, operate smarter, and deliver exceptional customer experiences.

Knowledge Automation

Answer Customers Instantly With The Right Information

Give customers accurate answers in seconds by connecting your chatbot to your documents, FAQs, products, and company knowledge. Reduce support workload, shorten response times, and help customers find what they need faster—leading to higher satisfaction, lower operational costs, and more opportunities to convert visitors into paying customers.

KNOWLEDGE COGNITION ENG
U

Do you have the Black Edition in stock and when does it ship?

Verified Knowledge Source
Product_Catalog_2026.pdf
PDF
eChat Logo

Yes, the Black Edition is in stock! We have 14 units remaining and it ships within 2 hours. Order now for free shipping.

Instant Answer: 0.8s
Support Deflection: +85%
AI Voice Assistant

Speak Your Customer's Language, Naturally

Deliver human-like voice conversations in your customer's local language and dialect. Respond instantly, build trust through natural communication, and make it easier for customers to get help, complete requests, and engage with your business without friction.

VOICE SYNTHESIS UNIT

"أهلاً بيك، إزيك؟ يا رب تكون بخير، ويومك كله نجاح."

Voice 1 (Arabic)
No Hold Time
Voice Understanding

Transform Customer Conversations Into Actionable Insights

Capture and understand voice interactions in real time. Automatically identify customer needs, trigger workflows, and create seamless support experiences without requiring manual data entry.

VOICE COGNITION UNIT
Customer Voice Message (0:12)
AI Speech-to-Text Transcription99.4% Accuracy

"Hello, I want to cancel my reservation for tomorrow night."

Auto-logged to Zendesk & HubSpot
Unified Admin Panel

Manage All Customer Channels From A Single Dashboard

Connect WhatsApp, Instagram, Telegram, Messenger, and Web Chat into one centralized inbox. Control conversations, track active chats, and organize AI auto-replies across all channels from a single, powerful admin dashboard.

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UNIFIED INBOX SIMULATOR
LIVE
Sarah Fields (WhatsApp)Do you have pricing brochures?
Chat
Alex K. (Instagram)Loved the product! Can I connect Shopify?
Chat
Maria Lopez (Telegram)Is the webhook connection active?
Chat
Sarah Fields
Single Unified Console
Customer Campaigns

Increase Conversions And Customer Retention

Engage customers with personalized campaigns across their preferred channels. Recover abandoned carts, promote new offers, re-activate inactive customers, and build long-term loyalty through automated, data-driven communication.

MARKETING BROADCAST UNIT
WhatsApp BroadcastAbandoned Cart Recovery
Active
U

Hi Sarah! We noticed you left some items in your cart. Use code SAVE10 for 10% off. Checkout now!

Sent1,240
Converted298
Revenue Recovered$4,580
24% (+8.2%)
Auto-Synced to Catalog Broadcasts
Industries We Serve

Discover Our Solutions for Your Industry

Media

eChat's AI solutions transform the way media producers create content, automating transcription, content generation, and more.

Media

Restaurants

In the fast-paced restaurant industry, providing exceptional service and managing operations efficiently are crucial. eChat's AI solutions offer innovative ways to enhance customer interactions and streamline processes.

Restaurants

E-Commerce

Deliver 24/7 shopping assistance, track orders instantly, and recommend products personalized for every buyer using conversational AI.

E-Commerce

Government

Improve public access to civic services. Automate municipal inquiries, document submissions, and citizen support with secure, reliable AI solutions.

Government

Education & Universities

Enhance student experiences. Answer admissions questions, guide academic registrations, and provide student support around the clock.

Education & Universities

Hospitals & Healthcare

Streamline patient scheduling. Automate appointment bookings, answer common medical queries, and provide triage support safely.

Hospitals & Healthcare

Real Estate

Accelerate property sales. Qualify buyer leads, schedule property tours, and answer listing questions instantly.

Real Estate

Media

eChat's AI solutions transform the way media producers create content, automating transcription, content generation, and more.

Media

Restaurants

In the fast-paced restaurant industry, providing exceptional service and managing operations efficiently are crucial. eChat's AI solutions offer innovative ways to enhance customer interactions and streamline processes.

Restaurants

E-Commerce

Deliver 24/7 shopping assistance, track orders instantly, and recommend products personalized for every buyer using conversational AI.

E-Commerce

Government

Improve public access to civic services. Automate municipal inquiries, document submissions, and citizen support with secure, reliable AI solutions.

Government

Education & Universities

Enhance student experiences. Answer admissions questions, guide academic registrations, and provide student support around the clock.

Education & Universities

Hospitals & Healthcare

Streamline patient scheduling. Automate appointment bookings, answer common medical queries, and provide triage support safely.

Hospitals & Healthcare

Real Estate

Accelerate property sales. Qualify buyer leads, schedule property tours, and answer listing questions instantly.

Real Estate

Media

eChat's AI solutions transform the way media producers create content, automating transcription, content generation, and more.

Media

Restaurants

In the fast-paced restaurant industry, providing exceptional service and managing operations efficiently are crucial. eChat's AI solutions offer innovative ways to enhance customer interactions and streamline processes.

Restaurants

E-Commerce

Deliver 24/7 shopping assistance, track orders instantly, and recommend products personalized for every buyer using conversational AI.

E-Commerce

Government

Improve public access to civic services. Automate municipal inquiries, document submissions, and citizen support with secure, reliable AI solutions.

Government

Education & Universities

Enhance student experiences. Answer admissions questions, guide academic registrations, and provide student support around the clock.

Education & Universities

Hospitals & Healthcare

Streamline patient scheduling. Automate appointment bookings, answer common medical queries, and provide triage support safely.

Hospitals & Healthcare

Real Estate

Accelerate property sales. Qualify buyer leads, schedule property tours, and answer listing questions instantly.

Real Estate
Testimonials

What People Say About eChat

Discover how businesses and creators are using eChat AI to automate support, streamline workflows, and grow their engagement.

Ibrahim Sobh

Impressive 🚀The voice agent speaks and understands Arabic dialects naturally with high accuracy.

Abdullah Al Shishani

Been in customer service for over 14 years and let me tell you, language barriers can be a pain!Especially with Arabic dialects. That's why I'm excited about Layla, this new AI agent that helps with calls in Arabic. Sounds like a game changer! Anyone else tried it?

Abed Abu Shihade

Implementing eChat's conversational agent has completely transformed our customer engagement. The natural response generation handles inquiries flawlessly.

Ibrahim Sobh

Impressive 🚀The voice agent speaks and understands Arabic dialects naturally with high accuracy.

Abdullah Al Shishani

Been in customer service for over 14 years and let me tell you, language barriers can be a pain!Especially with Arabic dialects. That's why I'm excited about Layla, this new AI agent that helps with calls in Arabic. Sounds like a game changer! Anyone else tried it?

Abed Abu Shihade

Implementing eChat's conversational agent has completely transformed our customer engagement. The natural response generation handles inquiries flawlessly.

Flexible Pricing

Choose the Right Plan for Your Business

Whether you're launching your first AI assistant or scaling customer engagement across multiple channels, eChat offers a plan tailored to your needs.

MonthlyAnnuallySave 20%

Starter

Freeforever
  • 500 AI messages per month
  • Web Chat Widget
  • 10 MB Knowledge Base Storage
  • 1 Widget API Key
  • Basic AI Assistant
  • Email Notifications
  • Community Support
Most Popular

Pro

$49/ month
  • 5,000 AI messages per month
  • WhatsApp Integration
  • Advanced Analytics
  • Sentiment Analysis
  • Multi-Channel Support
  • Enhanced Knowledge Base
  • Priority Support

Premium

$149/ month
  • Unlimited AI Messages
  • WhatsApp, Instagram, Facebook & Telegram
  • Advanced RAG Capabilities
  • Text-to-Speech (TTS)
  • Speech-to-Text (STT)
  • Custom AI Workflows
  • White Label Experience
  • Dedicated Support

Trusted by growing businesses to automate customer conversations with AI.

FAQs

Frequently Asked Questions

Have questions? We have answers. Find everything you need to know about eChat AI, integrations, and how our conversational systems can help you grow.

Get in Touch

Let's Start a Conversation

Have questions about eChat? We are here to help. Reach out to our team and we'll get back to you shortly.

Contact Information

Prefer direct contact? Reach out to us via email or phone, or visit our office.

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