Invest in your business growth with the right plan for you
Whether you're starting out looking for smart responses, or an expanding company needing to connect all channels, eChat plans give you the best value for your investment.
- 6,000 conversations per communication channel
- 300 minutes voice message sending
- 300 minutes voice receiving & understanding
- Full support for local dialects (Saudi, Egyptian, Gulf...)
- Full 1 year chat history retention
- Real-time instant translation for multiple languages
- Enterprise ERP integration (Odoo, Oracle, SAP) (additional fee)
- Bulk messaging to customers (additional fee)
- 1 team user seat
- Quick-response scenario building (basic)
- Advanced workflows & scenarios (additional fee)
- WhatsApp product catalog display (additional fee)
- Intuitive dashboard to monitor your activity
- Read diverse documents and files (PDF, Excel, Word...)
- 10,000 conversations per communication channel
- 360 minutes voice message sending
- 360 minutes voice receiving & understanding
- Full support for local dialects (Saudi, Egyptian, Gulf...)
- Full 1 year chat history retention
- Real-time instant translation for multiple languages
- Enterprise ERP integration (Odoo, Oracle, SAP) (additional fee)
- 3 team workspace accounts
- Full smart assistant building & customization (included free)
- Fully customized scenarios and response workflows
- Automated replies to Facebook & Instagram comments
- WhatsApp product catalog display (additional fee)
- Advanced dashboard for all conversation analytics
- Read diverse documents and files (PDF, Excel, Word...)
- Customer intent understanding and solution guidance
- Sentiment detection & agent handoff when needed
- 15,000 conversations per communication channel
- 480 minutes voice message sending
- 480 minutes voice receiving & understanding
- Full support for local dialects (Saudi, Egyptian, Gulf...)
- Full 1 year chat history retention
- Real-time instant translation for multiple languages
- Enterprise ERP integration (Odoo, Oracle, SAP) (additional fee)
- Bulk messaging to customers (additional fee)
- 5 team workspace accounts
- Full smart assistant building & customization (included free)
- Fully customized scenarios and response workflows
- Automated replies to Facebook & Instagram comments
- WhatsApp product catalog display (additional fee)
- Comprehensive dashboard with all advanced reports
- Read diverse documents and files (PDF, Excel, Word...)
- Customer intent understanding and solution guidance
- Sentiment detection & agent handoff when needed
Add-ons & Advanced Integrations
Enterprise services and optional integrations available across plans:
ERP Integration (Odoo, Oracle, SAP)
Connect eChat to enterprise ERP workflows and databases to synchronize orders, inventory, and service tickets.
WhatsApp Product Catalogs
Synchronize product and service catalogs directly inside WhatsApp Business for interactive browsing and orders.
Bulk Messaging & Interactive Campaigns
Broadcast compliant notifications and recover abandoned checkouts at scale across messaging channels.
Workflows on Basic (Flows on Basic)
Unlock conversational automation and custom flow building for subscribers on the Basic plan.
Official Meta messaging fees for WhatsApp are billed separately and not included in these software plans; exact pricing will be covered in your consultation.
Per-channel conversation definitions and reset intervals are clarified during scoping to match your volume.
Enterprise Custom Package
For large conversation volumes, extra user seats, dedicated support, or on-premise deployments, we build custom packages tailored to your enterprise.