Terms of Service
These Terms of Service govern your use of the E-Chat platform provided by Twenty Four Smart Technologies. By accessing or using our platform, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account or using E-Chat services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.
2. Service Overview
E-Chat provides AI-driven customer engagement solutions across WhatsApp Business API, Facebook Messenger, Instagram Direct, and website live chat widgets.
3. Account Security & Acceptable Use
You are responsible for maintaining account confidentiality. You agree not to use the service for sending unsolicited bulk messages (Spam) or content violating applicable laws.
4. Meta & WhatsApp API Compliance
Users must fully comply with Meta Developer & WhatsApp Business/Commerce policies. Any policy breach may lead to immediate account suspension.
5. Subscriptions & Payments
Services are billed according to selected subscription plans. Plans renew automatically unless cancelled prior to the renewal date.
6. Intellectual Property
All intellectual property rights in the E-Chat software, brand, and design belong exclusively to Twenty Four Smart Technologies.
7. Limitation of Liability
While we strive for maximum uptime, Twenty Four Smart Technologies shall not be liable for service disruptions caused by third-party infrastructure or Meta platform outages.
8. Contact Information
For legal inquiries regarding these Terms, please contact info@smartech4it.com.