Privacy Policy

Last Updated: August 11, 2026

At Twenty Four Smart Technologies, we are committed to protecting your privacy and ensuring the security of your personal data when visiting smartech4it.com or using our E-Chat platform. This policy outlines how we collect, use, and share information.

1. Information We Collect

We may collect different types of information when you use our website and E-Chat platform:

Personal Information: Such as name, email address, phone number, and company name when filling out contact forms or registering for our services.
Conversation & Messaging Data: Such as WhatsApp phone numbers, Meta (Facebook & Instagram User IDs), chat logs, and messages required for automated AI response services.
Technical Information: Such as IP address, browser type, operating system, and browsing history within our website and platform.
Cookies: We use cookies to enhance user experience and analyze visitor behavior on our website.

2. How We Use the Information

We use the information we collect to:

Improve and personalize user experience across our website and E-Chat platform.
Provide services, power AI response automation, and respond to inquiries.
Send updates and promotional offers, provided explicit consent is given.
Enhance platform security, monitor performance, and prevent fraud or unauthorized access.

3. Information Sharing

We do not sell or rent your personal data to any third party. However, we may share information with:

Service Providers: Who assist us in operating the platform (e.g., Meta/WhatsApp API integrations and AI model providers) bound by strict confidentiality.
Legal Authorities: If required by applicable laws, regulations, or to protect our legal rights.

4. Data Protection

We implement advanced technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

Request access to your personal data held by us.
Correct or update any inaccurate data.
Request complete deletion of your data as per applicable regulations.

6. Changes to the Privacy Policy

We may update this policy from time to time to reflect technical or legal developments. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any inquiries regarding this privacy policy or your data rights, please contact us via email at info@smartech4it.com or through our contact page.